We're pleased to offer the following services at Richter Animal Hospital:
- Blood Pressure Readings
- Elective surgery (spay, neuter, declawing)
- In-Hospital Lab Work and Cytology
- Non-Elective Surgery (orthopedic surgery - TPLO, tumor removals)
- Preventative and Wellness Care (vaccinations)
Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. We are open for scheduled appointments from:
Monday - Friday: 7:00 AM - 7:00 PM - Appointments start at 8:00 AM.
Saturday - 7:00 AM - 12:00 PM - Appointments start at 8:00 AM.
Emergencies are accepted anytime our clinic is open. If you feel you have an emergency with your pet, please call us or come to the hospital immediately. If possible it is best to call before coming in so that a staff member can advise you on your particular emergency.
**Due to COVID-19, we have made a few adjustments to our exam process. We are offer drop off appointments, curbside appointments, and in person appointments. Once you and your pet arrive to the hospital, we ask that you call us at 817.478.8000 to notify the client service team of your arrival. The team will then ask for a good call back number, the make, model, and color of your vehicle, and if you wish to be present for the exam or if you would rather a curbside exam. After the team has your pet checked-in, a veterinary technician will be calling you to go over your pet's history and any concerns that you would like to address during the appointment. After the call, if you will be coming into the hospital with your pet, the technician will set up an exam room and then come out to your can and escort you and your pet inside. We are allowing two humans in with their pet for their exam and we are requiring masks at this time. If you elect a curbside exam, the technician will meet you at your vehicle and will bring your pet inside where the veterinarian will be waiting to examine your pet. Once the exam and any diagnostics are completed, the veterinarian will call you and go over your pet's exam and will then discuss any recommendations or address any issues that your pet presented with. Once you have talked with the veterinarian, you will then be placed on a brief hold where a client service team member will then take payment over the phone. Your technician will then bring your pet back to your vehicle.
We have a veterinarian and personnel on duty 6 days a week who are trained and equipped to handle any urgent care your pet needs. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet's life. Emergencies include but are not limited to, rat bait poisoning, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call or come in immediately. If possible it is best to call before coming in so that a team member can advise you on your particular emergency.
We are also available for urgent care when the condition is not life-threatening, but you feel your pet needs to be seen immediately. Our veterinarians will work to "squeeze" you in between scheduled appointments. When you arrive, our receptionists will be able to give you an estimate on how long you may have to wait in order to be seen.
- If you have any other types of pets, please let us know and we can make a recommendation / referral.
Richter Animal Hospital & Pet Resort accepts payment via cash, check, MasterCard,Visa, Discover, American Express, or Care Credit. So that we can continue to provide you high quality service utilizing the best medical technologies, we require that payment be made at the time services are rendered.